Warranty
PLEASE NOTE: THIS WARRANTY ONLY APPLIES TO CUSTOMERS RESIDING IN USA.
LTS FlyFishing Rods distributed by Fish On! Sports within the USA:
Fish On! Sports provides original owner lifetime guarantee against manufacturer’s defects, and does not cover direct, indirect, consequential, incidental or any other type of damage resulting from the use of the product.
This warranty does not cover fire, theft, missing rod sections, intentional or accidental breakage, modification or customization of the finished rod. Rods must be registered with provided warranty card within 30 days of purchase.
Fish On! Sports reserves the right to repair or replace any rods covered by this warranty and the right to replace any discontinued models or parts with current models or parts when necessary.
Fish On! Sports will not cover any type of damage resulting from neglect, normal wear and tear, the misuse of the products or lost parts.
Customer will pay for the cost of shipping, insurance, and handling fees as listed below for any warranty repair.
LTS Flyfishing Reels distributed by Fish On! Sports within the USA:
Reels must be registered with provided warranty card within 30 days of purchase.
LTS FlyFishing Rods distributed by Fish On! Sports within the USA:
Fish On! Sports provides original owner lifetime guarantee against manufacturer’s defects, and does not cover direct, indirect, consequential, incidental or any other type of damage resulting from the use of the product.
This warranty does not cover fire, theft, missing rod sections, intentional or accidental breakage, modification or customization of the finished rod. Rods must be registered with provided warranty card within 30 days of purchase.
Fish On! Sports reserves the right to repair or replace any rods covered by this warranty and the right to replace any discontinued models or parts with current models or parts when necessary.
Fish On! Sports will not cover any type of damage resulting from neglect, normal wear and tear, the misuse of the products or lost parts.
Customer will pay for the cost of shipping, insurance, and handling fees as listed below for any warranty repair.
- Rods must be registered within 30 days of purchase.
- Fish On! Sports will inspect the rod to determine cause of breakage
- For Damage determined to have occurred due to manufacturer's defect, Fish On! Sports will, at the company's discretion, either repair or replace the product at no charge.
- Damages occurring due to neglect, accident or normal wear and tear will, at the company’s discretion, be repaired or replaced for a specific fee.
- Out of warranty repairs will not be performed until customer approval on cost and payment are received. A full estimate will be provided before any fees are levied.
LTS Flyfishing Reels distributed by Fish On! Sports within the USA:
Reels must be registered with provided warranty card within 30 days of purchase.
- LTS Flyfishing reels - covered against defects in workmanship and materials for a period of one year from the date of purchase for the original owner, and does not cover direct, indirect, consequential, incidental or any other type of damage resulting from the use of the product.
- Fish On! Sports will inspect the reel to determine cause of breakage
- For damage determined to have occurred due to defect, Fish On! Sports will, at the company's discretion, either repair or replace the product at no charge
- Damages occurring due to neglect, accident or normal wear and tear will, at the company's discretion, be repaired for a specific fee, estimate will be provided before any fees are levied. Out of warranty repairs will not be performed until customer approval on cost and payment received.
Repair Processing / Replacement Fees
For all return shipments within USA, the original owner will be responsible for a $40 fee for each repaired rod, or $25 fee for a repaired reel, to cover return shipping, insurance and processing. Payment to be made by check or money order, payable to Fish On! Sports.
Rods or reels that fail due to misuse, negligence, loss of part or normal wear-and-tear will be repaired or replaced at a reasonable cost, will be confirmed with the customer, and additional cost received prior to repair.
Warranty Return Procedure
Please return reel in a cardbox box, or entire rod and parts in original tube and package in cardboard box strong enough for safe shipping. Insurance is recommended in case the package gets lost. Please send an email to Service@fishon-sports.com to let us know the details of the damaged equipment .
All warranty repairs should be shipped to:
Fish On! Sports
P.O.Box 883
Daly City, CA 94017
Attn: Warranty Service
Include a completed Warranty Repair Form below for each product, along with a check or money order in the amount of $40 (for each rod) or $25 (for each reel) made payable to Fish On! Sports, to cover return shipping, insurance and handling. LTS Flyfishing products for repair received without proper contact information and payment will not be repaired or returned at our cost.
If you are unable to open the Warranty Repair Form please include a note with your name, contact information, shipping information, and payment for return shipment.
For all return shipments within USA, the original owner will be responsible for a $40 fee for each repaired rod, or $25 fee for a repaired reel, to cover return shipping, insurance and processing. Payment to be made by check or money order, payable to Fish On! Sports.
Rods or reels that fail due to misuse, negligence, loss of part or normal wear-and-tear will be repaired or replaced at a reasonable cost, will be confirmed with the customer, and additional cost received prior to repair.
Warranty Return Procedure
Please return reel in a cardbox box, or entire rod and parts in original tube and package in cardboard box strong enough for safe shipping. Insurance is recommended in case the package gets lost. Please send an email to Service@fishon-sports.com to let us know the details of the damaged equipment .
All warranty repairs should be shipped to:
Fish On! Sports
P.O.Box 883
Daly City, CA 94017
Attn: Warranty Service
Include a completed Warranty Repair Form below for each product, along with a check or money order in the amount of $40 (for each rod) or $25 (for each reel) made payable to Fish On! Sports, to cover return shipping, insurance and handling. LTS Flyfishing products for repair received without proper contact information and payment will not be repaired or returned at our cost.
If you are unable to open the Warranty Repair Form please include a note with your name, contact information, shipping information, and payment for return shipment.
| warrantyrepairform.pdf |
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